Krikiya Privacy Policy — How Your Data Is Kept Safe

1. What Information We Collect

Your name, email address, mobile number, and date of birth are collected at registration. A copy of your national ID or passport may be requested for identity verification. Mobile banking numbers or bank account details are collected during payment processing — however, full card numbers or PINs are never stored. While using the platform, your IP address, device type, browser information, and usage duration are automatically logged. These log records are used for security monitoring and service quality improvement.

2. How Your Information Is Used

The information collected is primarily used to manage your account, process transactions, and provide customer support. Data may be analyzed for security verification and fraud prevention. With your consent, promotional messages or offer-related information may be sent — however, this consent can be withdrawn at any time. Anonymous statistics are used to improve platform performance. Information may need to be provided to specific authorities to meet legal obligations, but you will be informed to the extent possible in such cases.

3. Sharing Information with Third Parties

Krikiya never sells or commercially transfers your personal information to third parties. Only the minimum necessary data is shared with trusted payment gateway partners for payment processing. These partners are also contractually bound to uphold the same privacy standards. Disclosure of information may be required under legal orders or regulatory authority demands, which falls under mandatory obligations. Outside of these circumstances, your information will never be shared.

4. Cookies & Tracking

Cookies necessary for session management and login functionality are used on the platform. Without these cookies, the site's core functions will not work properly. Anonymous analytics cookies may be used to analyze service quality. Cookies can be controlled or deleted from your browser settings, though this may limit some services. We do not use third-party advertising tracking cookies.

5. Data Retention & Deletion

Your data is retained for as long as your account is active. Upon requesting account closure, personal information will be deleted within a specified period after fulfilling legal and regulatory obligations. Financial transaction records must be retained for a legally prescribed period. To request data deletion, contact our support team. To learn more about the data deletion process, FAQ Page View.

6. Your Rights

You may request to view, correct, or delete your stored information at any time. You also have the right to object to or restrict the processing of your data. You can opt out of promotional communications at any time. To exercise these rights, contact our support team via email and we will respond in a timely manner. Processing your request typically takes up to 7 business days.

7. Security Measures

We use industry-standard SSL encryption and secure server infrastructure. Hashing and encryption technologies are applied to store sensitive data. Regular security audits and vulnerability assessments are conducted. In the event of a security breach, affected users will be promptly notified and necessary steps will be taken. You are advised to use a strong password and change it regularly to keep your account secure.